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99% Uptime Guarantee
Free Setup and Migration
The Network Operations Center (NOC) is served by two high-speed fiber optic connections and utilizes multiple Tier-1 Internet backbone providers. The facility is fitted with waterless fire-suppression systems, UPS and back-up generators, and environmental controls to ensure high-quality, uninterrupted service.
We only utilize commercial grade high performance servers designed from the outset to be servers. All components are server grade for performance and extended reliability. Components in these systems that are relied upon for data are redundant while all components are backed up with ready stores of replacement supplies. Redundant and hot swapable systems help insure that the server remains online.
We staff our support center 24/7. We strive to get back to you with solutions versus canned responses that do not solve anything.